General terms and conditions
The prices are per night, including tax and service.
City tax 2.85 € / day / person.
We are a non smoking hotel. Failure to comply with this rule will lead to a cleaning fee of 200 €.
The Breakfast Signature "Organic & Gourmand" is avaiable at a cost of 24 € per person and day.
A private car park is available at a supplement of 35 € per night (reservation recommended). Parking space with electrical charging station, 50 € per night (on reservation).
We accept pets at an additional daily cost of 25 €.
Arrival from 15h00
Departure until 12:00
- We would like to inform you that some rooms are accessible by stairs only.
A cancellation is free of charge* if made before 3:00 PM (CET) on the day before the arrival date. After this time or in case of no-show, a fee equivalent to the cost of the first night will be charged as a compensation.
*For reservations with non-cancellable and non-modifiable conditions, the payment of the full amount is required at the time of booking. In the event of cancellation or no-show, a fee equivalent to the total amount of the stay will be charged as a compensation.
All bookings must be secured with a valid credit card for the period booked (credit card number, expiration date and security code).
Accepted credit cards: Visa - Eurocard Mastercard - Amercian Express
The hotel reserves the right to temporarily block, in order to guarantee your booking, a certain amount on your credit card prior your arrival.
Please note that at check in you will be asked to show a photo ID and the credit card that was used for the booking. The credit card holder should correspond to the person that made the reservation.
Conditions of retraction:
Customers are reminded that, in accordance with article L. 121-21-8 12°of the Consumer Code, they do not have a right of withdrawal as provided for in article L. 121-21 of the Consumer Code. The Terms and Conditions of Sales for the selected price ‘specify the procedures for cancelling and/or modifying the reservation.
Settlement of disputes:
Guests should first contact the customer service or the hotel to attempt to resolve the dispute amicably. If the response is negative or in the absence of a reply within 30 days, guests can contact the Mediator for Travel and Tourism: www.mtv.travel
